Category: Results

Competency: Demonstrating Accountability

Competency Definition: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Abbreviation in Louisiana Jobs: DA


Demonstrating Accountability

Competency Behaviors: Specific, observable actions demonstrating the competency

Forming


Struggles to demonstrate the competency; needs guidance and practice
  • Avoids taking responsibility for actions and fails to communicate when issues arise
  • Delivers work below quality expectations that requires rework or corrections
  • Displays unprofessional behavior and resists feedback or guidance

Improving


Shows growth and increasing confidence but not yet consistently independent

Successful


Demonstrates the competency independently and reliably in routine situations
  • Takes responsibility of actions and maintains open communication
  • Produces work that meets quality standards and resolves problems in a timely and appropriate manner
  • Maintains professionalism and applies feedback to improve performance

Exceeds


Applies the competency independently in challenging or high-impact situations, adding value or insight

Exceptional


Demonstrates subject-matter expertise, serves as a role model, and elevates standards
  • Owns outcomes and reinforces a team culture grounded in accountability
  • Produces work of exceptional quality and anticipates problems before they arise
  • Models professionalism and proactively seeks feedback to support continuous improvement