Training - Mandatory Training Requirements

The Mandatory Supervisory Training Requirements went into effect on January 1, 2015. This policy has been implemented as a result of a Needs Assessment Survey and a Competency Model, which consists of five competencies. The Competency Model can be found below.

Mandatory Training Requirements

C1: Transforming the Organization C2: Developing High-Performance Teams C3: Building Trust and Accountability C4: Leading Self and Others C5: Promoting Efficiency

The competency cluster breakdown can be found below.

Competency Clusters

C1 Competencies

  • Ability to deal with change
  • Problem solving
  • Decision making

C2 Competencies

  • Motivating Others
  • Building Effective Teams
  • Communication/Listening Skills
  • Conflict management
  • Confronting direct reports
  • Directing others

C3 Competencies

  • Acting ethically
  • Having ethical issues
  • Developing integrity
  • Increasing trust

C4 Competencies

  • Fairness
  • Composure
  • Approachability
  • Patience
  • Professionalism

C5 Competencies

  • Time Management
  • Prioritizing
  • Organizing

The Mandatory Supervisory Training Policy consist of four groups: Core, Group 1, Group 2, and Group 3. A listing of the required courses for each group can be found below.

Competency Courses

Required courses for each group

C1 Required courses:

  • Change Management WBT
  • Strategic Thinking WBT

C2 Required courses:

  • Top Down Messages WBT
  • DMWG ILT

C3 Required courses:

  • Ethical Behavior ILT
  • Ethical Leadership WBT

C4 Required courses:

  • Inspirational Leadership WBT
  • Work/Life Balance WBT

C5 Required courses:

  • Work Processes ILT
  • Prioritizing Tasks with Mission WBT

The requirements on critical skills and competencies reach supervisors earlier in their careers, reducing potentially costly mistakes. The changes incorporate a blended-learning approach by combining online classes with instructor-led training. The use of a blended learning approach of web-based courses and instructor-led courses will result in less time away from the workplace and less time required for course or program group completion. The total time investment for the Core Group is approximately 9 hours; for Group 1, it is approximately 21 hours; for Group 2, it is approximately 16 hours; and for Group 3, there are no additional requirements other than the completion of the five Core Group web-based courses. The total courses required to be taken and the completion timeframe deadlines for each group are depicted in the graphic below.

Mandatory Training Requirements Time Frames

Core: 1 year time frame, 6 total courses, 5 WBT, 1 ILT

Group 1: 2 year time frame, 9 total courses, 5 WBT, 3 ILT, 1 elective

Group 2: 1 year time frame, 9 total courses, 6 WBT, 2 ILT

Group 3: No aditional requirements, must complte the 5 required core WBT courses

Effective January 1, 2015, all employees who become supervisors are subject to the provisions of the Mandatory Supervisory Training Requirements. Supervisors in their positions prior to January 1, 2015, had until July 1, 2015 to complete their required training under the 2012 Minimum Supervisory Training Requirements. Supervisors who did not fully complete their 2012 required training by July 1, 2015, were subject to the provisions of the 2015 training requirements.

Time frame deadlines for promotions are as follows: from Group 1 to Group 2, add one year to the existing due date or date of promotion; for promotions to Group 3, no requirements must be completed other than the five Core Group web-based courses if not already completed.

There is also a continuing education requirement under the policy for Supervisory Groups 1 and 2, which will require one additional non-mandatory course to be completed per year. The course chosen must be on the LEO System for compliance tracking reasons.