Training - Course Information

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Phone Number: (225) 342-8539
Fax Number: (225) 342-2386

Dana LeBherz
CPTP Operations Manager
Dana.LeBherz@La.Gov
All Contacts...

Each class offered through CPTP has specific eligibility requirements. Information about courses, including scheduled dates, target audience, length and course description can be found in LEO My Training. The CPTP Course Schedule offers a brief capture of available courses by location. NOTE: LEO My Training contains the most up-to-date information on course schedules. Contact your agency's training coordinator if you have any questions.

• Addressing Emotions at Work (0.5 Day)
• Building Better Performance Through Employee Skill Development (1 Day)
• Civil Service Essentials for HR Professionals(Online)
• Civil Service Essentials for Supervisors (Online)
• Clarifying Performance Expectations (0.5 Day)
• Common Myths for HR Professionals (Online)
• Common Myths That Affect Good Supervision (Online)
• Compensation Pay Rule and Classification Issues (1 Day)
• Conducting an Effective Job Interview (1 Day)
• Conducting Productive Employee Performance Reviews (1 Day)
• Correcting Performance Problems (0.5 Day)
• Dealing With Change (1 Day)
• Delegating Effectively (0.5 Day)
• Developing a Motivated Work Group (1 Day)
• Developing Effective Teams, Part 1 (1 Day)
• Developing Effective Teams, Part 2 (1 Day)
• Developing Effective Teams, Part 3 (1 Day)
• Disciplinary Actions and Civil Service Appeals (1 Day)
• Documentation and Grievances (Online)
• Validating Employee Performance (Online)
• Effective Conflict Resolution Strategies (1 Day)
• Effective Presentation Skills (2 Days)
• Effective Problem Solving & Decision Making (2 Days)
• Elements of Supervisory Practices, Part 1 (2 Days)
• English in the Workplace (1 day)
• Ethical Behavior in the Workplace (1 Day) (ON HOLD)
• Facilitating Change (1 day)
• Foundations for HR Professionals Capstone (1 Day)
• Hiring and Retaining Top Talent (Online)
• Improving Employee Performance Through Coaching (1 Day)
• Individual Differences & Diversity in the Workplace (1 Day)
• Interviewing and Onboarding for HR Professionals (Online)
• LASERS Agency Training (1 Day)
• Leading in a Culture of Change (1 Day)
• Leave Management for HR Professionals (Online)
• Manager's Role in Workforce & Succession Planning (1 Day)
• Managing Across Generations (1 Day)
• Managing & Improving Work Processes (2 Day)
• Managing Work Time Effectively (0.5 Day)
• PES Basics (Online)
• PES Evaluation Process (Online)
• PES Planning Process (Online)
• Planning & Accountability  (2 Days)
• Professionalism & Productivity for Non-Supervisors (2 Days)
• Providing Quality Service (1 Day)
• Self-Motivation in the Workplace (1 Day)
• Staffing Considerations (1 Day)
• State Civil Service Department Overview (Online)
• Strategies for Supervisory Success (1 Day)
• Supervisory Group 1 Capstone Workshop (1 Day)
• Workplace Negotiation Skills (1 Day) (ON HOLD)
• Writing for Managers (1 Day)
• Writing Performance Expectations (0.5 Day)

Delegated Classification Authority provided by SCS Compensation

LA Careers Training provided by SCS Staffing

Online Training Resources

Course Manuals

State Civil Service and Louisiana State University have made course manuals available online for your use in class. You may access these course manuals directly from LEO My Training or from this website. For full page viewing or printing you must have the Adobe Acrobat Reader, a free download. Select a topic to see more information about course manuals.

• Building Better Performance Through Employee Skill Development
• Conducting an Effective Job Interview
• Effective Problem Solving and Decision Making
• Improving Employee Performance Through Coaching
• Individual Differences and Diversity in the Workplace
• Manager's Role in Workforce and Succession Planning
• Managing and Improving Work Processes
• Planning and Accountability

• Addressing Emotions at Work
• Clarifying Performance Expectations
• Correcting Performance Problems
• Conducting Productive Employee Performance Reviews
• Dealing With Change
• Delegating Effectively
• Developing a Motivated Work Group
• Effective Conflict Resolution Strategies
• Effective Presentation Skills
• Elements of Supervisory Practices: Part 1
• Elements of Supervisory Practices: Part 2
• English for the Workplace
• Ethical Behavior in the Workplace
• Facilitating Change
• Leading in a Culture of Change
• Managing Across Generations
• Managing Work Time Effectively
• Professionalism and Productivity
• Providing Quality Service
• Self-Motivation in the Workplace
• Strategies for Supervisory Success
• Developing Effective Teams, Part 1 - Communication
• Developing Effective Teams, Part 2 - Understanding Individual Differences
• Developing Effective Teams, Part 3 - Group Dynamics
• Writing for Managers
• Writing Performance Expectations