Program Support Resources

Formerly "Paper Agency Information"

What IS a “Paper Agency?”

When the statewide computer conversion to ISIS HR took place in 2001, all Louisiana state agencies were required to enter their personnel actions into the new database in one of three ways:  direct entry, electronic transfer of data or submitting information on paper to be entered by Civil Service. The agencies who still submit personnel actions on paper forms are called “paper agencies.”

Most paper agencies are small, self-funded or federally funded, agencies.  Some are quasi-state entities such as housing authorities, levee districts, and ports.  Some, like boards and some commissions, are under the umbrella of one of the twenty major state agencies.  The employees of paper agencies are designated by law as part of the classified service in state government.  The law also requires that any appointment (hiring) or change in status of a state employee be reported to Civil Service within 30 days.  Civil Service then provides the data entry function into the ISIS HR system.

In addition to doing the data entry, Civil Service also provides consultation and support in understanding and using Civil Service rules.  A workshop called Civil Service Basics is offered several times a year to assist paper agencies in understanding Civil Service requirements.  Each paper agency has an HR Analyst and a team of consultants assigned to work with the agency.  The Program Assistance Consultant serves as the team coordinator.

We’ve provided some key information and all the documents needed in easy-to-use formats below.  Please take a look at these documents and save any of them to your own computer.  The team information with phone numbers and email addresses is found at Program Support Agency Support Team.  We want to assist you so that you can use the hiring, testing, compensation, termination, and disciplinary processes correctly.  We want you to be able to get it right and keep it legal!

Program Support Agency Support Team

Assistance Team Coordinators

Calculating Adjusted Service Dates

Civil Service Basics Class Schedule

Contract Submission Information

Family and Medical Leave Act  

Hiring Classified Employees

Program Support Agency Position Action Form (MS Word)   

Personnel Action Reporting Form 

Program Support Agencies LA Careers Procedures

Request for LA Careers Posting (MS Word)

Quick Guide to Locating Information on the CS Website

Sample Letters