Staffing Considerations

Table Of Contents

Staffing Division Overview 

Staffing Division Agency Assignments 

Merit Principles and the Constitution 

Civil Service Examinations 

            Where to Take Civil Service Tests           

            Want to Know a Score?

All About the “OPEN” System 

How to Fill a Job Using Job Information and Test Finder 

JOB SEARCH 

Recruiting for Jobs and Hiring 

            Role of Civil Service in Meeting Merit Goals 

Role of Agencies in Meeting Merit Goals 

When a Job Must be Announced 

How Jobs are Announced and Advertised

Hiring Authorities 

Exceptions to Standard Procedures for Hiring and Promotions

Types of Appointments 

Classified 

Unclassified

Maintaining Applicant Flow Records   

Minimum Qualification Requirements 

            Requesting MQ Changes 

Selective Certification 

Evaluating Work Experience 

            Interpreting Educational Requirements 

College and University Accrediting Bodies

Evaluating Degrees from Foreign Universities 

Verification of College Transcripts

Veterans’ Preference Points 

Hiring From Certificates 

QUEST 

What is a Percentile Score? 

How to Fill Jobs Using QUEST 

Documentation Requirements 

QUEST Application Retention Schedule 

Hiring Scenarios Using QUEST

Appendices 

            Appendix A- Agency Guidelines for Posting Jobs 

            Appendix B- Scenario Answers for Hiring Using QUEST 

            Appendix C- Glossary of Terms 

            Appendix D- Sample Posting from Job Search 

            Appendix E- Staffing Training Programs

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